How does Renaissance help employees who have questions about a claim?
Group plan members can reach Renaissance's dedicated support directly during scheduled business [...]
Does Renaissance provide benefit summaries and SPDs for our employees?
Yes. Renaissance provides plan documents and benefit summaries that outline [...]
How does Renaissance help explain how supplemental health fits alongside our medical plan?
RenSecureHealth is supplemental coverage that’s designed to work alongside employees' primary [...]
How do employees learn to use their supplemental health benefits?
RenSecureHealth — Renaissance's supplemental health coverage — is built to be [...]
How does Renaissance help employees understand what’s covered?
Renaissance provides a variety of guides, FAQs and member-facing materials designed to make coverage easy [...]
Can we add or change benefit lines at renewal?
Yes. Because all Renaissance ancillary products are offered under one [...]
Will our rates change significantly at renewal?
Renewal rates can vary based on a combination of factors [...]
What can we expect at renewal time?
Renaissance provides clear renewal guidance from dedicated support teams well [...]
What happens when employees have billing or eligibility questions?
Employees with questions about the group plan can reach Renaissance's [...]
How does Renaissance handle mid-year eligibility changes, like new hires or terminations?
Eligibility updates can be made directly through RenBenefitsAdmin or submitted via RenConnect if your [...]
