An Explanation of Benefits (EOB) is a statement Renaissance sends after processing a claim. It shows the services you received, the amount Renaissance paid, any network discounts applied and what you may owe the provider. An EOB is not a bill.

A benefits summary, sometimes called a Summary of Benefits and Coverage, is a high-level overview of what your plan covers, including premiums, deductibles, copays, annual maximums and any waiting periods. Both documents are available in your member portal.

For more on how your benefits work, explore our Understanding Your Benefits guide.