Blog

Key Takeaways Renaissance offers supplemental health through RenSecureHealth alongside dental and vision: one bill, one eligibility file and one set of reporting across each group's core and voluntary coverage. RenConnect, Renaissance's secure connectivity platform, accepts eligibility data as EDI 834 files, Employee Navigator XML or flat files, and Renaissance [...]

Key Takeaways A strong broker portal should give brokers quick access to group, employee, claims, document and financial information. A useful platform continues to provide value as groups change, employees move on and off the plan and renewals approach. Carrier technology should work alongside the employer's existing systems and [...]

Key Takeaways The best supplemental health carriers build products a broker can explain in a sentence or two, so HR directors and employees can follow along on the first pass. Carrier partners should have videos and tutorials to help employers and members understand how the technology will work for [...]

Key Takeaways Multi-location employers can manage ancillary benefits consistently across states and locations when one carrier handles claims, billing and policy administration in a single system and every location works from the same employer portal. Ancillary benefits scale with a growing company when eligibility data flows through a flexible [...]

Key Takeaways For employers under 500 employees, benefits plan alignment starts with fit: the workforce’s needs, the employer’s budget, HR capacity and the company’s growth path should shape the recommendation. A focused benefits package is easier to explain and manage. Brokers should prioritize a lean employer-paid core, then add [...]

Key Takeaways Innovation only matters if it actually makes your job easier. That means faster implementations, clean eligibility data and claims support that answers the phone. A carrier that’s easy to work with will accept eligibility data in the format employers provide and handle the mapping and validation for [...]

Key Takeaways Large legacy carriers offer familiarity, but brokers are increasingly evaluating what the day-to-day working relationship looks like after the sale. Carrier experience matters throughout implementation, administration and ongoing service, making support and operational processes just as important as products and pricing. Brokers are looking for carriers with [...]

Key Takeaways The most effective member education campaigns equip brokers and HR teams with materials they can use right away. These resources make it clear what employees have, when to use their benefits and what to do next. Five materials do most of the heavy lifting: plain-language coverage guides, [...]

Key Takeaways Benchmarking gives brokers a view into how an employer's benefits compare with relevant market peers, but broad averages rarely provide enough context for a benefits decision. Useful benchmarking looks beyond benefit availability to include plan design, contribution approaches and the employer characteristics that can affect market comparisons. [...]

Key Takeaways When a carrier assigns an account manager to each client or group they serve, it provides brokers and employers with a consistent point of contact after implementation and throughout the ongoing benefits relationship, helping build trust and loyalty. Strong ancillary carrier support depends on coordination across account [...]

Key Takeaways Treat enrollment as a phased campaign, starting communication weeks in advance rather than waiting until enrollment opens. Use simple, direct explanations and a consistent core message so employees know what each benefit does, when they might use it and what steps they need to take. Reach employees [...]

Key Takeaways Ancillary benefits don't have to be disrupted when employers change funding models or benefits structures. Brokers can help maintain continuity by focusing on communication, administration and long-term planning throughout the transition. Choosing a carrier that's built to adapt can help reduce disruption for HR teams and employees [...]