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Key Takeaways When a carrier assigns an account manager to each client or group they serve, it provides brokers and employers with a consistent point of contact after implementation and throughout the ongoing benefits relationship, helping build trust and loyalty. Strong ancillary carrier support depends on coordination across account [...]

Key Takeaways Treat enrollment as a phased campaign, starting communication weeks in advance rather than waiting until enrollment opens. Use simple, direct explanations and a consistent core message so employees know what each benefit does, when they might use it and what steps they need to take. Reach employees [...]

Key Takeaways Ancillary benefits don't have to be disrupted when employers change funding models or benefits structures. Brokers can help maintain continuity by focusing on communication, administration and long-term planning throughout the transition. Choosing a carrier that's built to adapt can help reduce disruption for HR teams and employees [...]

Key Takeaways Supplemental health can no longer be considered just a voluntary add-on. As out-of-pocket costs keep rising, it’s becoming a core part of a usable high-deductible benefits strategy.  Traditional supplemental products often miss how financial strain actually shows up today, since employees are more likely to incur costs [...]

Key Takeaways Dental is one of the benefits employees use most often, so they notice pretty quickly when the experience works well — or when it doesn’t. A modern dental plan should make it easier for members to find care, understand coverage before treatment and make sense of claims [...]

Key Takeaways Bundling dental, vision, life, disability and supplemental health under one carrier helps reduce administrative fragmentation and creates a more consistent experience for HR teams and members. When eligibility, billing and claims are handled more cohesively across lines, fewer things tend to fall through the cracks during implementation, [...]

Key Takeaways Supplemental health insurance pays cash directly to the employee when a covered medical event happens. RenSecureHealth — Renaissance’s supplemental health plan — pays diagnosis-based cash benefits for 13,000-plus covered conditions and usually delivers approved payments within about 72 hours through direct deposit, Venmo, or PayPal. The clearest employee [...]

Key Takeaways A strong member portal should help people handle routine benefits tasks quickly from their phone. The basics matter most: ID cards, provider lookup, claim status, plan details and forms should all be easy to find. Members also need clear explanations of what their plan covers, what they’ve [...]

Key Takeaways CFOs and finance teams evaluate ancillary benefits on cost, predictability, risk and evidence. An "it's good for morale" argument rarely survives that room. A CFO-ready value story rests on three pillars: direct financial impact, risk reduction and predictability, and talent and productivity gains. Brokers can model real [...]

Key Takeaways Most of the heavy benefits-related HR workload results from carrier infrastructure, not the complexity of benefits themselves. Eligibility errors, billing discrepancies and employee confusion are predictable symptoms of fragmented carrier design. The right ancillary carrier reduces administrative burden through unified administration, clean integrations and strong member communications. [...]

Key Takeaways: Voluntary benefits are facing more scrutiny from employers, finance leaders and legal stakeholders, which means brokers need stronger support than broad product talking points alone. The strongest defense is a practical proof framework built around data, real claims clarity, and transparent administration. Numbers matter, but they land [...]

Key Takeaways Ancillary benefits can help small employers offer meaningful coverage without the budget or internal lift of a larger benefits operation. The right ancillary carrier should do more than provide the plan. They should offer a dedicated point of contact, proactive service, direct member support, and hands-on help [...]