Individual Dental Plan:
For patients with an individual plan: Self-serve by calling 888-791-5995 to review member benefits, procedure codes and request a faxback.
-You can also call to request a pre-treatment estimate or claims for payment, check patient eligibility and benefit information, review the status of a submitted claim, and review claims history and direct deposits.
Employer-Sponsored (Group) Dental Plan:
For patients with an employer-sponsored (group) plan, you can use our Renaissance Provider Quick Search to check member benefits, download a faxback, perform procedure code searches, review maximums and deductibles, and manage multiple office locations.
-Self-serve by calling 800-894-4532 to review member benefits, procedure codes and request a faxback.
Individual Dental Plan:
For patients with an individual plan: Self-serve by calling 888-791-5995 to review member benefits, procedure codes and request a faxback.
-You can also call to request a pre-treatment estimate or claims for payment, check patient eligibility and benefit information, review the status of a submitted claim, and review claims history and direct deposits.
Employer-Sponsored (Group) Dental Plan:
For patients with an employer-sponsored (group) plan, you can use our Renaissance Provider Quick Search to check member benefits, download a faxback, perform procedure code searches, review maximums and deductibles, and manage multiple office locations.
-Self-serve by calling 800-894-4532 to review member benefits, procedure codes and request a faxback.
If you have a claims payment issue or need to request reconsideration, email us at claims@renaissancefamily.com for assistance. We can help with pre-treatment estimate requests, reviewing submitted claims, and claims history, as well as direct deposit information.
