Welcome to Renaissance
Providing an ancillary benefits experience that stands out.
We work hard each day to make benefits easy and accessible. Renaissance is committed to creating plan options that are innovative and affordable. Our mission is to provide a benefits experience that stands out and maintain long-lasting relationships with our customers by providing exceptional value when choosing Renaissance.
A Benefits Experience That Stands Out
At Renaissance, we’re proud of our “A” (Excellent) A.M. Best Company rating.¹ We deliver dental, vision, life and disability plans across the country.
We provide unique product features and customized solutions that help customers experience better overall health while enjoying seamless implementation, easy-to-manage benefits, and competitive pricing. Collectively, the Renaissance Health Service Corporation covers more than 13.1 million people, and we pay out $3 billion in claims annually.*
The Standard for Service Excellence
Our dedication to customer satisfaction is the guiding light for our exceptional call center representatives and claims processing. Headquartered in Indianapolis, our customer service centers answered more than 76,000 calls in 2017, and 97% were resolved on first contact, with a 35 second average speed of answer.*
In addition, our industry-leading, proprietary claim system processed 20 million claims in 10 days or less, with a nearly 88% drop-to-pay rate for clean claims.* That means our claims are handled quickly and seamlessly.
¹Renaissance was ranked “A” (3rd-highest rating) for financial strength and long-term issuer credit by A.M. Best Company in 2018.
*Renaissance 2017 internal data