Renaissance offers multiple support channels for group plan members: phone, email and self-service through MyRenBenefitsManager, where employees can check benefits, view claims and find answers without needing to call. For HR teams, RenBenefitsAdmin provides a central hub for managing eligibility, billing and plan details. When something more complex comes up, Renaissance’s dedicated group support team is available at 800-894-4532 (Mon. – Fri. – 8 a.m. – 8 p.m. ET) to help resolve it quickly.