If you need assistance with submitting claims or viewing eligibility, please call 888-358-9484. For members who are part of an employer-sponsored group plan, call 800-894-4532. You can also use the Renaissance Provider Quick Search to look up eligibility for group-sponsored plan members.
To check a patient’s benefit information, you can call 888-358-9484; for members who are part of of an employer-sponsored group, dial 800-894-4532. Alternatively, you can use the Renaissance Provider Quick Search to look up eligibility for group-sponsored plan members.
If you have a claims payment issue or need to request reconsideration, email us at claims@renaissancefamily.com for assistance. We can help with pre-treatment estimate requests, reviewing submitted claims, and claims history, as well as direct deposit information.
