If You Received Your Coverage Through Work…

Disability Insurance Customer Support

800-894-4532
Mon. – Fri. – 8 am – 5 pm ET
groupclaims@renaissancefamily.com

Short-Term & Long-Term Disability Claims

Group Disability and Life Contact Information

The Renaissance Life and Disability claims team understands how important compassionate support and timely claims processing is to the peace of mind and financial wellbeing of employees and their families facing major life events such as disability or the death of a loved one.

This page contains forms and information about the claims process for our group life and disability products offered to employees through their employer sponsored benefit plans.

Contact Information

Life/DI Claims Customer Service: 844-368-6485
Email: GroupClaims@RenaissanceFamily.com
Fax: 607-773-2276
Mail: 225 S East Street, Suite 360; Indianapolis, IN 46202

Short and Long Term Disability Claims

Submit your disability claim as soon as it becomes clear that you will be off work longer than the elimination period specified in your policy. Please use the following forms to apply for group short or long term disability benefits.

PLEASE NOTE: The following forms are subject to strict regulatory oversight and may be revised without notice. Please visit this site to retrieve current versions of claim forms for each claim submitted. Please do not save or print large quantities of forms downloaded from this site for future use. Outdated claim forms may be returned with instructions to complete the most current version approved by the state insurance department.

Disability Benefits (NY DBL)

To apply for New York State disability benefits, submit the below claim form. Do not submit this form before your first date of disability. You must submit your completed claim form within 30 calendar days after your first day of disability to avoid losing benefits. This form has a section to be filled out by your health care provider (Part B), and a section to be completed by your employer (Part C). Before providing the form to your health care provider and employer, fill out your section and make a copy to keep. The health care provider is required to return the form to you with Part B completed within seven days. If there is a delay in the health care provider completing Part B, you must wait to submit the form to Renaissance. If Part B is not complete (or has incomplete answers) there may be delay in the payment of benefits. Your employer is required to return the form to you with Part C completed within three business days. If there is a delay in obtaining Part C from your employer and both Part A and Part B are complete, you do not have to wait to proceed, you should send the form to Renaissance. Keep a copy of all forms and documents for your records.

Paid Family Leave Benefits (NY PFL)

To apply for New York Paid Family leave select the appropriate claim forms packet based on your reason for taking leave.

Additional Forms:
Additional Information:

PLEASE NOTE: The following forms are subject to strict regulatory oversight and may be revised without notice. Please visit this site to retrieve current versions of claim forms for each claim submitted. Please do not save or print large quantities of forms downloaded from this site for future use. Outdated claim forms may be returned with instructions to complete the most current version approved by the state insurance department.

Disability Benefits (NJ TDB)

To apply for New Jersey State disability benefits, submit the below claim form no later than 30 days after the date you become disabled.

Family Leave Benefits (NJ FLB)

To apply for New Jersey State family leave benefits, submit the below claim form no later than 30 days after your first date of leave.

Additional Forms:
Additional Information: