State Specific Rules
Colorado
Colorado Statement
A copy of the Renaissance Network Access Plan for our benefit plans utilizing the Renaissance network of dentists is available here or will be provided in writing, upon request.
A copy of the Renaissance Network Access Plan for our benefit plans utilizing the Delta Dental PPO™ or Delta Dental Premier® network of dentists is available here or will be provided in writing, upon request.
Connecticut
Connecticut Statement
Renaissance is committed to offering a robust provider network that maximizes the number of dentists and vision doctors available to ensure all covered services will be accessible without unreasonable delay to its subscribers and their eligible dependents. The Renaissance Dental Network consists of the following three, nationwide leased network partners: the Maverest Dental Network (www.myzelis.com/maverest), Careington Maximum Care Network (www1.careington.com) which also includes the DenteMax Network, and the Connection Dental Network (www.ppousa.com/Connection-Dental-Network). For both its group and individual vision plans, Renaissance utilizes the national Choice Vision network owned and maintained by Vision Service Plan (“VSP”). Renaissance uses software to run provider accessibility and availability mapping within a geographic region. This permits a determination of the number of providers by area of practice and geographic segment (city, county, etc.) and a corresponding visual representation of this distribution, which identifies where further targeted provider recruitment may be necessary. In addition, Renaissance entertains input from subscribers, groups, and carriers who request that certain providers be added to the network or requires a targeted recruitment.
Renaissance’s networks are required to certify their sufficiency, including time and distance standards and provider-to-enrollee ratios, by comparing the Renaissance covered membership for all areas to the participating provider’s location and specialty.
Providers participating in the Renaissance networks are credentialed and re-credentialed according to stringent guidelines, which require a thorough check of malpractice history, verification of licensure, verification of adequate malpractice coverage, verification of education, regular monitoring against government sanction lists and other quality checks upon initial credentialing and re-credentialing.
If your provider is no longer participating in our Renaissance network, members will receive written notification via letter directing them to our website to use the “Find a Doctor” search function. For assistance, members can call customer service for group plans at 888-358-9484 or for individual plans 888-791-5995.”
Idaho
Renaissance does not offer ACA plans in Idaho.
The plans referred to on this website include:
Group Dental: D-ID-1202A v4
Group Disability: ICC17-LTDI-200A-2017
Group Life: ICC17-GTL-200A-2017
Group Vision: V-200A-2015-ID
Individual Dental: INVD-100A-2016-ID
Individual Vision: VINV-100A-2016-ID
Medicare Supplement: RENA10ST-ID, RENF10ST-ID, RENG10ST-ID, RENN10ST-ID
Maryland
The Maryland Insurance Administration issued Bulletin 24-9 in response to the collapse of the Francis Scott Key Bridge.
Renaissance will make reasonable accommodations to prevent loss of insurance coverage due to non-payment of premiums. Accommodation includes:
• suspension of premiums that are due;
• extension of billing due dates and premium grace periods; and
• waiver of installment and late payment fees.
Should you have any questions, please Contact Us.
West Virginia
Review a copy of the Renaissance Network Access Plan, or one can be provided in writing upon request.
Virginia
MCHIP Statement
In accordance with 12 VAC 5-408-230 (L), Virginia MCHIP covered persons, providers, and employers may request a copy of Renaissance Life & Health Insurance Company of America’s annual performance results by contacting:
Renaissance Life & Health Insurance Company of America
Customer Service Department
PO Box 1596
Indianapolis, IN 46206-1596
Virginia Covered Persons
Renaissance is accepting requests from Virginia covered members to actively serve as participants on its quality assurance committee. If you are interested in becoming a member of the Renaissance quality assurance committee, please email compliance@renaissancefamily.com with your interest and contact information. Renaissance will reach out to you with any additional requirements.