INDIANAPOLIS — Renaissance Life & Health Insurance Company of America has launched a
new technology initiative called RenConnect℠ to increase efficiency and ease of doing business
for its customers. RenConnect℠ enables quick and seamless connections and data exchanges
between Renaissance and its customers and partners across all its product lines, including
dental, vision, life, disability and accident insurance.
Innovation, Customer-focus and Teamwork Are the Foundation of RenConnect℠
“Three primary areas of emphasis for Renaissance are innovation, customer-focus and
teamwork,” said Earl Shaw, Chief Information Officer at Renaissance. “We are continually
looking at ways to make the insurance process easier and more efficient for our customers, and
RenConnect℠ is a prime example of how our teams are working together to apply new
technology to do this.”
Using a stable, secure platform, RenConnect℠ offers a reliable way for group customers to
rapidly connect and transfer data to Renaissance. It also facilitates real-time data insights that
help to ensure more streamlined processes and accuracy.
“When brokers and customers sign on with Renaissance, they expect immediate results and
service. So, from a technology perspective we want to be able to connect almost instantly,”
added Shaw. “RenConnect℠ provides smooth integration as well as rapid setup processes.”
Ongoing Focus on Technology and Innovation Propels Success
RenConnect℠ is the latest step in the Renaissance innovation strategy, which has included
significant technology enhancements in recent years. It follows the launch of new online portals
for benefits administrators and customers as well as the adoption of a new cloud-based
operating system that brings together all the company’s product lines on a single platform. This
means benefits can be managed from one convenient system with 24/7 access, real-time
eligibility updates, claim status and the ability to print ID cards, as well as receive consolidated
billing statements.
“What’s going to define Renaissance as the premier insurance company over the next couple of
years is our focus on technology and innovation to make sure that we’re the ‘easy-to-do-
business-with’ company,” said Shaw. “That focus will strengthen our ability to deliver quality
insurance products that support our clients’ health and wellbeing.”
Renaissance offers customizable ancillary insurance coverage throughout the United States
and serves individuals and groups, with a special emphasis on groups of 2 to 250.
About Renaissance
Renaissance Life & Health Insurance Company of America and its sister company Renaissance
Life & Health Insurance Company of New York offers ancillary benefits for employer groups and
individuals nationwide. Dental, vision, life and disability insurance comprise the core lines of the
companies’ ancillary benefits solutions. With headquarters in Indianapolis, Ind., Renaissance
companies are focused on providing their members and partners with outstanding products and
services. Visit renaissancebenefits.com, and find us on Facebook, LinkedIn and X (formerly
Twitter).