Provider Support and Helpful Links
Eligibility and Customer Support
Providers reviewing coverage for individual dental plan members who do not have coverage through an employer: 888-791-5995 (TTY Users call 711). Visit Individual Plan FAQs.
Members who are part of an employer-sponsored group plan: 800-894-4532
To verify eligibility for a group plan member, use our a Eligibility Search tool.
For inquiries about internal processes, claim reconsiderations or other assistance, email providerservices@renaissancefamily.com.
To request a pre-treatment estimate, please download and submit the Dental Claim Form.
Note: The Network plan does not require authorizing referrals. Covered persons may visit any dental provider they choose.
