Disability claims can be submitted online, telephonically or by submitting a paper claim form.

  • To file a claim online, log in to MyRenBenefitsManager.
  • To start a claim telephonically, call 800-894-4532. Our Telephonic Intake Customer Care Team is available Monday through Friday, 8AM to 5PM Eastern.
  • To submit a paper claim, download the claim forms from our website on the Claims Forms page and scan/email to groupclaims@renaissancefamily.com or fax to 607-773-2276.