Sometimes a disability event is known in advance, such as for pregnancy or for pre-scheduled surgery. In those situations, disability claims may be submitted up to 30 days in advance of the expected start date, however, the claim will remain pending until the actual start date is confirmed.

For maternity claims where the member works up to the date of delivery, the delivery date and type of delivery must be confirmed before the claim can be finalized.

For pre-scheduled surgeries, it must be confirmed that the planned surgery did take place on the scheduled surgery date. 

If there are any changes to the expected start date on a pre-submitted claim, updates should be provided to the claim examiner as soon as possible.