Members Who Do Not Have Coverage Through an Employer…
Individuals & Families Customer Support
888-791-5995
(TTY Users call 711)
Monday – Friday, 8am – 8pm ET
Vision Coverage Customer Support
Renaissance vision plans are administered by VSP. For any questions or support regarding your vision plan, please contact VSP Support directly.
800-877-7195
(TTY users call 711)
Mon. – Sat. – 6 am – 5 pm PT
Hearing Benefits Customer Support
The Renaissance hearing benefit program is administered by Amplifon Hearing Health Care. For any questions or support regarding your hearing benefits, please contact Amplifon support directly.
833-607-3017
(TTY users call 711)
Mon. – Fri. – 8 am – 5 pm ET
Members Enrolled in a Group Plan Through an Employer…
Group Plan Customer Support
800-894-4532
(TTY Users call 711)
Monday – Friday, 8am – 8pm ET
Vision Coverage Customer Support
Renaissance vision plans are administered by VSP. For any questions or support regarding your vision plan, please contact VSP Support directly.
800-877-7195
(TTY users call 711)
Mon. – Sat. – 6 am – 5 pm PT
Medicare Supplement Members…
Medicare Supplement Customer Support
844-202-4150
(TTY Users call 711)
Monday – Friday, 8am – 5pm ET
Mail:
Health Administrative Office
PO Box 27248
Salt Lake City, UT 84127-0248
