Onboarding – NJ - Renaissance Benefits

We place a high value on your business and the trust you have placed in us. We look forward to providing you and your employees with a customer service experience that Stands Out!

Below You Will Find Helpful Resources For You And Your Employees:

Paying Your Premium

For Non-Statutory Products: Billing Statements run on the 20th of the prior month. Your statement will be available on RenBenefitsAdmin.com and a copy will be either mailed or emailed, based on your preference.

Paying Your Bill is Easy

1. Sign up for EFT/ACH and pay your bill online at RenBenefitsAdmin.com.

2. You can also remit premium payment using the payment coupon on the first page of the billing statement, or you can use our EFT/ACH. Account and routing numbers are included in the EFT/ACH instructions below.

ROS Premium Payment Instructions NY (PPI-002A-NY)

For Statutory Products: Quarterly billing statements run around the 20th of the month prior to the date premium is due. Statements will be mailed to the address on file unless otherwise requested. Please be sure to return the completed invoice with your payment within the grace period to ensure proper processing.

Manage Your Benefits Online

Statutory Coverage Portal: Employers can manage their group’s state-mandated benefits.

NJ Statutory Administrative Contacts (DBL-009A)

RenBenefitsAdmin.com: Employers can manage employee eligibility, access policies, certificates, view and pay invoices, and more. Users can also view and print temporary dental ID cards. If you have any questions or would like to schedule a demo of the portal, please contact your account manager. They can review portal features that will help with the administration of your group benefits. You will receive your login credentials via your Welcome email.

Employer Portal Training Manual

MyRenBenefitsManager.com: Employees can view coverage and claims information, request ID cards and submit life, disability, and accident claims. Employees can register online to gain portal access. Below are some helpful tools for your employees to help navigate the portal.

Employee Portal Training Manual

Find a Provider - MyRenProviders.com

You and your employees can find a provider through our online provider search. Below you will find additional resources you can share with your employees:

Find A Participating Dentist (G0006)
– Encuentre un dentista participante (G0006-SPA)

Find A Participating Eye Doctor (G0050)
– Encuentra un oculista participante (G0050-SPA)

Find A Participating Dental or Vision Provider (G0055)
– Encuentre un proveedor dental o de la vista participante (G0055-SPA)

Member Resources - Welcome Information for Benefits

The enclosed employee flyers provide an overview of our plans and how to use and manage their benefits.

*Please note that your company may not offer all of the benefits below from Renaissance.

EMPLOYER-SPONSORED PLANS:

Member Dental Welcome Flyer (G0020-D)
– Bienvenida Dental Para Miembros (G0020-D-SPA)

Vision Welcome Flyer for Members (G0020-V)
– Visión de Miembro Bienvenido (G0020-V-SPA)

Freedom to Choose with VSP (B0010)
–Libertad para elegir con VSP (B0010-SPA)

Online Eyconic Access (B0009)

Life Welcome Flyer for Members (G0020-LI)
– Vida de miembro Bienvenido (G0020-LI-SPA)

Life and AD&D Welcome Flyer for Members (G0020-LIA)
– Vida de miembro y AD&D Bienvenido (G0020-LIA-SPA)

NJ Temporary Disability Insurance (TDB/TDI) Overview (G0039-NJ)

NJ Family Leave Benefits (FLB/FLI) Overview (BR0009-NJ)

Long Term Disability Welcome Flyer for Members (G0020-LTD)
– Miembro Discapacidad a largo plazo Bienvenido (G0020-LTD-SPA)

Short Term Disability Welcome Flyer for Members (G0020-STD)
– Miembro Discapacidad a corto plazo Bienvenido (G0020-STD-SPA)

VOLUNTARY PLANS:

Voluntary Life and AD&D Product Features (G0038)
–Características del producto Vida Voluntaria y ADD (G0038-SPA)

Voluntary Life Enrollment Flyer for Members (G0037-LI)
– Folleto de Inscripción Vitalicia Voluntaria para Socios (G0037-LI-SPA)

Voluntary Life and AD&D Enrollment Flyer for Members (G0037-LIA)
–Folleto de inscripción a vida voluntaria y ADD (G0037-LIA)

Voluntary Long Term Disability Enrollment Flyer (G0037-LTD)
– Inscripción voluntaria por discapacidad a largo plazo (G0037-LTD-SPA)

Voluntary Short Term Disability Enrollment Flyer (G0037-STD)
– Inscripción voluntaria por discapacidad a corto plazo (G0037-STD-SPA)

Value Added Services - EAP and Life Assist

The enclosed employee flyers provide an overview of our: Complimentary Telephonic EAP Services, Travel Assistance, Identify Theft Resolution Services, and Beneficiary Companion. All these valuable services are included at NO COST when you have Basic Life coverage with Renaissance.

Employee Assistance Program for Life Members (Available to Members with Life Insurance through Renaissance)

Bree Health EAP Member Guide (EAP-MEM-GUIDE)
– Bree Health EAP Member Guide Spanish (EAP-MEM-GUIDE-SPA)

Bree Health EAP Overview (EAP-REN-SELL)
– Hoja de venta de Bree Health EAP (EAP-REN-SELL-SPA)

Bree Health EAP Health Advocacy Overview (EAP-HA-SELL)
– Defensa de la salud Bree Health EAP (EAP-HA-SPA)

Bree Health EAP Member Welcome (EAP-MEM-WEL)

Bree Health EAP Mobile App Overview (EAP-REN-APP)

Life Assist Benefits for Life Members (Available to Members with Life Insurance through Renaissance)

Ren-Generali Life Assist Bundle Flyer (GEN-G-BN)
– Paquete de asistencia de vida de Generali (GEN-G-BN-SPA)

Ren-Generali Beneficiary Companion Flyer (GEN-G-BC)
– Acompañante Beneficiario Generali (GEN-G-BC-SPA)

Ren-Generali Identity Theft Flyer (GEN-G-IT)
– Robo de identidad de Generali (GEN-G-IT-SPA)

Ren-Generali Travel Assistance Flyer (GEN-G-TA)
– Asistencia en viaje de Generali (GEN-G-TA-SPA)

Claims and Other Forms

CLAIM FORMS:

	New Jersey TDB and FLB claims forms can be downloaded on our Claims page. The manual form can be sent to one of the following locations: – Mail: Renaissance Group Claims, PO Box 1596 Indianapolis, IN 46206 – Secure Email: GroupClaims@RenaissanceFamily.com – Secure Fax: 607-773-2276
	Life and Disability claims can be submitted online at Employee and Employer portals. Claim forms are available online at: RenaissanceBenefits.com/help/claims-forms If a Manual Form is Needed, It can be Sent to One of the Following Locations: – Mail: Renaissance Group Claims, PO Box 1596 Indianapolis, IN 46206 – Secure Email: GroupClaims@RenaissanceFamily.com – Secure Fax: 607-773-2276
	Dental Claims: If the dental office is submitting electronically, our Electronic Payer ID is RLHA1. If a manual form is needed, the form can be downloaded at: RenaissanceBenefits.com/help/claims-forms. Manual Forms Can Be Sent to: PO Box 17250, Indianapolis, IN 46217.
	Vision Claim Submissions can be uploaded to vsp.com.