We place a high value on your business and the trust you have placed in us! We look forward to providing you and your employees with a customer service experience that Stands Out!
Below You Will Find Helpful Resources For You And Your Employees:
Billing Statements run on the 20th of the prior month. Your statement will be available on RenBenefitsAdmin.com and a copy will be either mailed or emailed, based on your preference.
Paying Your Bill is Easy
1. Sign up for EFT/ACH and pay your bill online at RenBenefitsAdmin.com.
2. You can also remit premium payment using the payment coupon on the first page of the billing statement, or you can use our EFT/ACH. Account and routing numbers are included in the EFT/ACH instructions below.
ROS Premium Payment Instructions (PPI-002A)
EMPLOYER PORTAL:
RenBenefitsAdmin.com: You can manage employee eligibility, access policies, certificates, view and pay invoices, and more. Users can also view and print temporary dental ID cards. If you have any questions or would like to schedule a demo of the portal, please contact your account manager. They can review portal features that will help with the administration of your group benefits. You will receive your login credentials via your Welcome email.
Employer Portal Training Manual
EMPLOYEE PORTAL FOR PPO DENTAL, VISION, LIFE & DISABILITY
MyRenBenefitsManager.com: Employees can view coverage and claims information, request ID cards and submit life, disability, and accident claims. Employees can register online to gain portal access. Below are some helpful tools for your employees to help navigate the portal.
Employee Portal Training Manual
EMPLOYEE PORTAL FOR DHMO DENTAL:
Solstice Dual Choice Members (DHMO) can visit MySmile365.com/Solstice to review their benefits, find a dentist, check on maximum or deductible amounts, print ID cards, and more.
You and your employees can find a PPO dental provider or eye doctor through the Renaissance online provider search. You can find a Solstice DHMO Providers at the Solstice website.
Renaissance PPO Dental Materials:
Find A Participating Dentist for Dental PPO Members (G0006)
– Encuentre un dentista participante (G0006-SPA)
For Solstice Dual Choice Members (DHMO)
– Select Product From Menu: “Dental”
– Select Plan From Menu: “S200B, S700B Or S800B”
Find A Participating Eye Doctor (G0050)
– Encuentra un oculista participante (G0050-SPA)
Find A Participating Dental or Vision Provider
(G0055)
– Encuentre un proveedor dental o de la vista participante (G0055-SPA)
The enclosed employee flyers provide an overview of our plans and how to use and manage their benefits.
*Please note that your company may not offer all of the benefits below from Renaissance.
EMPLOYER-SPONSORED PLANS:
Renaissance PPO Dental Materials:
Member PPO Dental Welcome Flyer (G0020-D)
– Bienvenida Dental Para Miembros (G0020-D-SPA)
Solstice DHMO Dental Materials for Members:
Contact Solstice Flyer
MySmile365 Portal Overview
Dental Specialist Referral Overview
Ren-Solstice Dual Choice – DHMO Dental Plan Overview (BR0020)
Ren-Solstice Dual Choice DHMO Dental Benefit Highlights (DHMO Members ONLY) (G0034)
Vision Welcome Flyer for Members (G0020-V)
– Visión de Miembro Bienvenido (G0020-V-SPA)
Freedom to Choose with VSP (B0010)
– Libertad para elegir con VSP (B0010-SPA)
Online Eyconic Access (B0009)
Life Welcome Flyer for Members (G0020-LI)
– Vida de miembro Bienvenido (G0020-LI-SPA)
Life and AD&D Welcome Flyer for Members (G0020-LIA)
– Vida de miembro y AD&D Bienvenido (G0020-LIA-SPA)
Long Term Disability Welcome Flyer for Members (G0020-LTD)
– Miembro Discapacidad a largo plazo Bienvenido (G0020-LTD-SPA)
Short Term Disability Welcome Flyer for Members (G0020-STD)
– Miembro Discapacidad a corto plazo Bienvenido (G0020-STD-SPA)
VOLUNTARY PLANS:
Voluntary Life and AD&D Product Features (G0038)
–Características del producto Vida Voluntaria y ADD (G0038-SPA)
Voluntary Life Enrollment Flyer for Members (G0037-LI)
– Folleto de Inscripción Vitalicia Voluntaria para Socios (G0037-LI-SPA)
Voluntary Life and AD&D Enrollment Flyer for Members (G0037-LIA)
–Folleto de inscripción a vida voluntaria y ADD (G0037-LIA)
Voluntary Long Term Disability Enrollment Flyer (G0037-LTD)
– Inscripción voluntaria por discapacidad a largo plazo (G0037-LTD-SPA)
Voluntary Short Term Disability Enrollment Flyer (G0037-STD)
– Inscripción voluntaria por discapacidad a corto plazo (G0037-STD-SPA)
The enclosed employee flyers provide an overview of our: Telephonic EAP Services, Travel Assistance, Identify Theft Resolution Services, and Beneficiary Companion. All these valuable services are available to purchase for your group when you have Basic Life coverage with Renaissance.
Employee Assistance Program for Life Members (Only Included if Group Purchased Add on)
Bree Health EAP Member Guide (EAP-MEM-GUIDE)
– Bree Health EAP Member Guide in Spanish (EAP-MEM-GUIDE-SPA)
Bree Health EAP Overview (EAP-REN-SELL)
– Hoja de venta de Bree Health EAP (EAP-REN-SELL-SPA)
Bree Health EAP Health Advocacy Overview (EAP-HA)
– Defensa de la salud Bree Health EAP (EAP-HA-SPA)
Bree Health EAP Member Welcome (EAP-MEM-WEL)
Bree Health EAP Mobile App Overview (EAP-REN-APP)
Life Assist Benefits for Life Members (Available to Members with Life Insurance through Renaissance)
Ren-Generali Life Assist Bundle Flyer (GEN-G-BN)
– Paquete de asistencia de vida de Generali (GEN-G-BN-SPA)
Ren-Generali Beneficiary Companion Flyer (GEN-G-BC)
– Acompañante Beneficiario Generali (GEN-G-BC-SPA)
Ren-Generali Identity Theft Flyer (GEN-G-IT)
– Robo de identidad de Generali (GEN-G-IT-SPA)
Ren-Generali Travel Assistance Flyer (GEN-G-TA)
– Asistencia en viaje de Generali (GEN-G-TA-SPA)
CLAIM FORMS:
| Life and Disability claims can be submitted online at Employee and Employer portals. Claim forms are available online at: RenaissanceBenefits.com/help/claims-forms |
| PPO Dental Claims: If the dental office is submitting electronically, our Electronic Payer ID is RLHA1. If a manual form is needed, the form can be downloaded at: RenaissanceBenefits.com/help/claims-forms. |
| DHMO Solstice Dental Claims: If the dental office is submitting electronically, our Electronic Payer ID is 76578. If a manual form is needed, the form can be downloaded at: RenaissanceBenefits.com/help/claims-forms. If a Manual Form is Needed, It can be Sent to: PO Box 21157, Eagan, MN 55121 |
| Vision Claim Submissions can be uploaded to vsp.com. |
OTHER FORMS:
Find All The Claim Forms You’ll Need To Manage Your Group At: RenaissanceBenefits.com/claim-forms.
Evidence of Insurability (EOI) Forms:
Evidence of Insurability “EOI” Form (EOI-105A-FL)
– Formulario “EOI” de evidencia de asegurabilidad (EOI-105A-FL-SPA)
Beneficiary Forms:
Group Insurance Beneficiary Form (BEN-104A)
– Formulario de beneficiario de seguro grupal (BEN-104A-SPA)
Continuation Options at Termination (if applicable):
Chart of Options (G0049)
Continuation Form (CTL-101A)
Portability Form (ICC17-PA-107A)
Conversion Form (ICC21-CN-108A)
Continuation of Accident Insurance (GA-105A-2020)